Client Background
• 🏠 Property Type: Three-storey single-family residence
• 📐 Size: Approximately 7,000 sq.ft.
• 🛋 Original System: Lutron HomeWorks QS (installed around 2016)
• 🔄 Upgrade Requirements:
• The original system was stable but technologically outdated
• Unable to integrate with modern voice assistants, audio systems, and shading systems
• Desire to add remote access and intelligent scene automation
⸻
🔧 Pre-Construction Site Assessment
During the initial site visit, our team at WestAI Smart Home conducted the following system evaluation:
✅ Existing QS dimming modules and low-voltage devices were still functional
✅ Original Palladiom keypads could be preserved without replacement
✅ The main processor (HQP6) did not support modern integrations
✅ No remote maintenance capability was available
⸻
🚧 Upgrade Implementation Process
Day 1 – System Backup & Controller Replacement
• Backed up the original system configuration
• Removed the HQP6 processor
• Installed a new Lutron QSX Processor (PoE powered)
• Established foundational integration with voice control and the Control4 system
Day 2 – Device Commissioning & Programming Reconstruction
• Reconfigured all lighting zones and scenes using Lutron Designer software
• Updated lighting names and keypad logic (such as Reading, Welcome, and Movie Mode)
• Reconfigured all shading circuits and integrated them with Lutron dynamic shading motors
⸻
🎯 System Configuration Overview
| Configuration Item | Details |
|---|---|
| Main Processor | Lutron QSX Processor ×1 |
| Dimming Modules | Existing QS modules retained (fully compatible) |
| Keypad Controls | Original Palladiom keypads preserved (non-invasive upgrade) |
| Shading System | Lutron Sivoia QS motorized shades ×8 |
| Integrated Systems | Control4 automation + Sonos audio integration |
⸻
💬 Summary Recommendation
💡 If your home is already equipped with a HomeWorks QS system, upgrading to a QSX processor is a highly recommended modernization path:
• No major demolition required — fast upgrade process
• Existing keypads can be retained while improving system logic
• Adds voice control, mobile app access, and integrated audio and shading scenes
Contractor: WestAI (Lutron Authorized Dealer)
